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Are AI Chatbots Really Winning the Mobile Game?

April 18, 2017 7:33 am / Leave a comment

For the last two decades, mobile apps have changed the way businesses worked by making brands ubiquitous for the constantly connected consumers looking to perform specific tasks. Since the introduction of chatbots, however, some customer service companies, e-retailers and others are abandoning native and hybrid mobile apps and embracing smart AI programs. So, to find out if AI chatbots really taking over the mobile game, let us take a look.

What is a chatbot?

A modern chatbot is an artificial intelligence application that runs inside a messenger, for instance, Facebook messenger and replies users’ questions in a way a customer support person would. A bot, usually, gets smarter over time as its natural language processing (NLP) capabilities are facilitated by machine learning algorithms.

Are bots the new apps?

In certain parts of the globe bots are taking over apps. For example, if you are planning to start a business in China then you must create WeChat prior to building a website as there are plenty of businesses operating with this strategy and generating millions of dollars revenue. In USA and Western Europe, bot versus app battle broke out with Facebook Messenger (1 billion users), Kik (300 million users) and Telegram (100 million users) unveiling their chatbot development platforms.

Why brands are still investing in mobile app development?

Although, with chatbots brands can increase user engagement still some are skeptical about investing on bots only because they have realized that they need a human assistant in case something goes wrong. Microsoft’s Tay went from a human-loving bot to a racist bot within 24 hours of its release. Moreover, industry experts believe that mobile apps and AI bots will co-exist and both of them would continue to improve.

Conclusion

As there is still room for improvement for bots as well as AI bots you can partner with an outsourcing mobile app development agency (in order to bring out cost and obtain professional expertise). Collaborate with them and discuss your business requirements and come out with an AI bot integrated mobile app. What is your say on AI bots? We would love to know your views.

Look for more expert information on Outsourcing Mobiele Applicatie Ontwikkeling, Android Application ontwikkeling and iPhone App Specialist from the renowned author.

New Study Reveals Intriguing Analysis of Mobility in Netherlands

November 15, 2016 7:20 am / Leave a comment

A market research carried out by the Netherlands arm of Computer Profile, a data analyst firm that converts data into useful insights for businesses and enables them to approach their potential target market, has reported that in the enterprise mobility management (EMM) sector MobileIron is the undisputed leader within the country. Another finding is that the crown for the most popular operating systems is bagged by Android and iOS is competing neck and neck.

The research findings based on 1,200 interviews conducted between March and August 2016 revealed that MobileIron and VMware AirWatch are the leading contenders with 31.4 and 16.7 percents market share respectively. The report highlighted that the market shares of the two top players haven’t changed significantly since last year. Good/BlackBerry is not far behind VMware AirWatch with 13.7 percent market share. The other two players, Microsoft with 7.8 percent and Citrix with 7.4 percent market share are outside the medals.

In the smartphone operating system space, Android edges out iOS with 41 percent share of the pie. iOS is just behind with 38 percent whereas Microsoft and BlackBerry trail behind with 17 percent and 3 percent respectively. This report contradicts the findings of many researches undertaken in the recent past which claimed that iOS is the ruling champion.

Data from another study carried out in 2012 substantiates the fact that the world of technology and mobile OS in particular is highly volatile. Figures from that study shows that BlackBerry and iOS were tied for the top with 27 percent market share and Android was just behind with 22 percent. Microsoft and Symbian were trailing behind with 15 and 10 percent respectively. The market leader four years back, BlackBerry is currently occupying the fourth position and its market share also has decreased drastically (27 to 3 percent).

The research findings also show that Dutch enterprises are revolutionizing their businesses by embracing mobility and MobileIron is their platform of choice to drive their business transformation. Furthermore, with Android and iOS competing neck and neck for market share there is endless opportunities for Android Application Specialists and iPhone Specialists for developing apps for the respective platforms and monetize them.

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